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Blog Understanding the Consumer Voice using Natural Language Processing Entrepreneurs, small businesses, and marketers will do best with one of these easy to use platforms. Whether you’re looking to develop a chatbot for customer service, marketing, or any other application, we have the expertise and experience to help you succeed. Let us help you build …
Natural language processing in insurance Institute and Faculty of Actuaries The limitation here is this chatbot will not recognise even the smallest query variation, this results in a dead-end response without the capability to further attempt to understand what a customer is asking. For customers, chatbots provide familiarity, convenience and instant access to relevant information …